Everything you may be wondering, all in one place.

RUMA (RUMA Wellness) is a wellness brand in Charlotte, NC that hosts pop-up yoga, Pilates, mobility, breathwork and sound-bath classes at selected local spaces, with booking in English and Spanish. It's built around movement, restoration, nourishment, mindfulness and community, so that feeling well becomes a way of life.

RUMA classes and events are held at selected pop-up spaces in Charlotte, NC and the surrounding area, and we always email you the exact location before class. While we prepare our permanent home, RUMA is coming to you.

Yes: some RUMA classes are guided in Spanish and some are bilingual (English and Spanish), marked En español or Bilingual on the schedule. The website, booking and emails are all available in Spanish too: choose ES at the top of any page and we'll remember it. See bilingual yoga and Pilates for the upcoming classes in Spanish.

Yes, beginners are welcome at RUMA. Many classes are created with beginners in mind, and every class shows its experience level before you book, so you never need to arrive already knowing what you're doing. Come as you are — there's space for you here, exactly where you're starting from.

Not every RUMA class is designed for beginners, so each class page shows its experience level before you reserve. Look for the Experience Level, or reach out to us and we'll be happy to help you choose the right place to begin.

When you arrive, we welcome you, check you in and show you where to go. If it's your first visit, simply let us know: we'll help you get settled, answer any questions and make sure you have what you need.

You don't need experience, flexibility or to keep up with anyone at a RUMA class. Listen to your body, take breaks when you need them, and let your instructor guide you.

You are expected. You are welcome. We prepared a place for you. Come as you are.

Arrive 10–15 minutes before your class begins. That gives you time to find the space, check in and settle in without rushing.

Wear anything you can move in comfortably: clothing that lets you breathe, stretch and move freely. There is no RUMA dress code and nothing you need to look a certain way for.

Mostly, just yourself: RUMA provides the equipment for your class unless your class details say otherwise. Bring water if you'd like, although water and RUMA drinks are also available at our experiences, along with select RUMA Baked items.

No, you don't need to bring a yoga mat. If your class uses one, we'll have it ready for you.

We saved you a mat.

Yes, RUMA provides the equipment your class needs, unless your booking details specifically say otherwise. We want arriving at RUMA to feel simple.

Only some Pilates classes recommend or require grip socks, and we'll let you know before class if yours does. RUMA Grip Socks will also be available for purchase when appropriate.

Tell us before class about any injury, limitation or accommodation you need. Speak with your instructor when you arrive or contact RUMA ahead of time so we can understand what you need and how we can best support your experience.

Accessibility depends on the venue, because RUMA currently hosts experiences at different locations. If you need a particular accommodation, please contact us before booking or attending: we'll confirm the details of the venue and help however we reasonably can.

Please keep your phone silent and tucked away during class. Think of your time at RUMA as a small opportunity to step away from everything asking for your attention. It will all still be there when you leave.

Late entry may not be possible once a class has begun, depending on the class and the venue. Check the late-arrival details for your experience and contact us when you can; we understand that days don't always go according to plan.

Yes, absolutely: you never need to bring someone with you to belong at RUMA. Come alone, bring a friend, meet someone new, or simply enjoy the time to yourself. RUMA was built around the idea that wellness can be both personal and shared.

There's no need to rush away after class. Take a moment, hydrate, enjoy something from RUMA when available, talk with someone you met, or simply carry the quiet with you. The practice may end, but feeling well is meant to follow you into the rest of your day.

Every RUMA class lists its focus, intensity, experience level, duration and what to expect, so you can choose with confidence. If you're still unsure, contact us: we'll be happy to help you find your place.

Upcoming RUMA classes and events are on the Schedule, where you can reserve your place online.

Yes, RUMA offers mat Pilates: RUMA Pilates, Pilates Sculpt, Pilates Flow, Core + Glutes and Pilates + Mobility. Reformer Pilates is something we're considering for our future permanent location.

When a class or event is full, check the Schedule again closer to the day: places open up when plans change. A waitlist is on its way; until then, write to us and we'll let you know if anything frees up. Sometimes a mat finds its way back to you.

RUMA doesn't offer private sessions yet; they're part of our future plans. If you're interested in a private, small-group, corporate or collaborative wellness experience, please contact us so we can discuss what may be available.

RUMA welcomes requests for private gatherings, corporate wellness, brand collaborations and group experiences: see private and corporate events or reach out and tell us what you have in mind. We'll explore what we can create together.

RUMA prices: single class $28, 5-class pack $125, memberships from $89/month and The RUMA Intro (3 classes in 3 weeks) for $45. There's no contract, and memberships can be paused or canceled. See Memberships & Pricing for every option.

You can cancel a reservation from My RUMA; what comes back depends on how far ahead you cancel. If you paid for an experience on its own: 48 hours or more ahead, a full refund; 24 to under 48 hours, 50%; under 24 hours, no refund. Before it begins you can always choose RUMA credit instead, and a no-show counts as used. Our team issues refunds by hand for now, so after canceling, write to us with your choice. The full details are in our cancellation policy.

Cancel up to 24 hours before class and we return your credit. Inside that window, the cancellation counts as late and the credit isn't returned.

Yes, new clients can start with The RUMA Intro: 3 classes for 3 weeks, once per new student, for $45. It's designed to give you enough time to explore different practices and discover what feels right for you. See Memberships & Pricing for the details.

Yes, RUMA offers memberships, alongside class packs and single classes. Memberships suit guests who want a more consistent practice; visit Memberships & Pricing to compare the options and find what fits your routine.

Not yet: digital RUMA Gift Cards are coming soon, in $25, $50, $100, $150 and custom amounts. They can be used toward eligible RUMA offerings according to the gift card terms.

RUMA products are sold in the RUMA Shop, and select products are also available at RUMA classes, events and pop-ups. Our collection will grow gradually, so you'll see certain pieces marked Coming Soon while we thoughtfully build it.

Not yet: online ordering of RUMA Baked for pickup or local delivery is on its way. Until then, our baked goods are available at select RUMA classes and events. See the RUMA Shop for what's coming.

Once online ordering opens, RUMA will offer four pickup and delivery options:

• Event Pickup — Complimentary
• Local Pickup — Complimentary
• Local Delivery — $6.99
• Extended Local Delivery — $12.99

Available options will be shown at checkout based on the order and location, once online ordering opens.

Yes, at select RUMA experiences. Depending on the event, you may find RUMA Baked treats, matcha, coffee, tea, water and other RUMA drinks waiting for you. Availability may vary by event.

RUMA doesn't have a permanent studio yet: our home is still in the making, and we want to create it with the same care we bring to every RUMA experience. Until then, you can experience RUMA through our pop-up classes, workshops and special events around Charlotte. Join our community to be among the first to hear what comes next.

Join the RUMA email list to hear about new classes and events: opt in to our email updates. We'll share upcoming classes, workshops, special experiences, new releases, and the occasional little something worth knowing.

You can reach RUMA by email or phone, and a real person will answer.

Email: info@rumaofficial.com · Phone: 984-293-6006

For questions about your first visit, reservations, memberships, private experiences, partnerships, accessibility, or anything else, reach out. A real person from RUMA will be happy to help.